Datec offers a useful IT asset lifecycle management model, a high efficiency and capacity service desk capability, streamlined service delivery processes, trusted advisor-based client relationship. Our objective is to help our clients increase overall productivity while reducing total lifecycle costs to maximise value from their investment in IT infrastructure.
Datec’s lifecycle services provide full end-to-end management from procurement to disposition of hardware and software technology and the requisite support of such assets.
Procurement: The strategic planning, negotiating, and acquisition of standardised assets.
Deployment: Placing hardware and software assets into the production environment in a meaningful and efficient manner.
Management: Post-deployment support for all assets to include unforeseen issues and compliance with security and other standards.
Disposition: Responsibly removing Assets from the environment both physically and logically while safeguarding company data and licensing.
- Consultancy Services for Tender Write-up before procurement process
- Vendor Negotiation
- Procurement Assistance
- Pre-site Survey
- Asset Tagging and Labeling
- Staging of Equipment
- Scheduling Assets
- Installation of HW and SW
- Image Loading
- Update/Patches
- Product Setup
- User Acceptance
- Monitoring Services
- Support Model for Contract Management Maintenance
- Managed Services or Service Level Agreement, Operations Level Agreement, Underpinning Contracts
- Help Desk and Remote Support
- Outsource or Insource
- Data Backup, Disaster Recovery and Business Continuity Plan
- High-level IT Project Management
- Asset Identification and Disposal of Asset as per EPA Compliance
- License Reclamation
- Lease Management Returns
- Erase Data as per security compliance
- Reuse IT Infrastructure for DR Sites or Lab Testing